FAQs

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Why should I feel comfortable shopping with Vardi?

We are family owned and operated jewelers who have been in the industry for 3 generations.  We provide personalized service throughout the entire shopping experience whether you visit our New York location, or shop with us remotely.  Our goal is to ensure 100% client satisfaction, always.

Do you offer free consultations?

Yes, we offer free consultations with one of our Graduate Gemologists.

How long does it take to produce a custom piece of jewelry?

Production times vary based on the item, and type of style selected. Generally speaking, allow anywhere from two to five weeks. We can give a more definitive timeline once a project is formed. Special rush orders are an option as well if necessary.

Can Vardi create a custom design not shown on their website?

Yes. We can create anything create most any design you like based off photos and ideas provided by yourself. We are experts in this and can make any dream piece into a reality. There is no limit to what we can make for you.

Why are there no prices on your website?

Your jewelry is custom made specifically for you, your taste, and your budget. Pricing depends on several factors including style, metal, center-stone, and quality. We work personally with each client to give timely, accurate quoting on any project.

Do you solely make rings?

We make any type of custom jewelry from Rings, Bracelets, Pendants, Necklaces, Earrings, etc.

Do you have gemologists on Staff?

Yes, we employ all Graduate Gemologists. Our knowledge in Diamonds, Gemstones, and Jewelry is absolute top-tier in the world.

Does Vardi provide certificates for their diamonds?

Yes. Every engagement ring is accompanied by an appraisal, and all of our center-diamonds are graded by the Gemological Institute of America (GIA).

Are your diamonds conflict free?

All of our diamonds are conflict free, based upon our personal knowledge and the information provided to us by our suppliers who follow the Kimberly Process. We will always strive to uphold the legitimacy of the diamond trade and disclose the source of all our gemstones.

Do you sell clarity enhanced or fracture filled diamonds?

No. All of our diamonds are 100% natural, and have not been altered or treated in any way.

Do you offer alternate gemstones such as morganites, topaz, aquamarines, etc?

Yes. We do offer most any gemstone on the planet and can present you with several options to choose from. Please inquire with your sales team member for details and pricing.

Do you offer engraving on engagement rings or wedding bands?

Yes. We can personalize almost any piece of jewelry by adding an engraving.

Are custom jewelry pieces Returnable?

Special orders are not returnable. Deposits for pieces are also not refundable yet are transferrable.

Do you offer insurance with your rings?

No. We do provide you with an appraisal that you can present to an insurance company in order to get coverage. We recommend Jeweler’s Mutual as the most reputable, easy to work with company to insure your jewelry through.